Shipping
Shipping after payment
Terms of payment:
All payments are to be made via PayPal or Mangopay, depending on the possibilities offered by the seller. No payments are to be made by neither cheque, bank transfer nor cash directly to the seller.
The buyer uses the payment methods available on Delcampe on the page"My purchases : Awaiting payment".
A payment that is not sent through PayPal (if accepted by the seller) or Mangopay will be refunded by the seller to the buyer. An unpaid purchase may result in consequences to the buyer's account.
If the seller's sales conditions include additional clauses relating to payment, these are to be considered null and void. The payment conditions of the Delcampe website, as defined in the conditions of use, are the only ones applicable.
Purchases must be paid for within 14 days of receipt of the final statement from the seller.
Specific conditions
Hoatzinstamps aims to offer a fast, reliable, friendly and no quibble service.
Hoatzinstamps is well aware of the importance of quality, service, packaging and price. I aim to provide a range of material, used and mint, low and high value, individual stamps and sets, and Covers --- but predominately British Commonwealth. I try to cater for the needs of the small collector with modest income as well as anyone with deep pockets!
Your purchases will always be shipped securely and usually within one working day of payment, so if you haven't received your purchase within 7 days (UK) or 14 days (Overseas) please let me know.
I keep postage charges as simple as possible. Please check the 'Sales Conditions' tab on the listing for information on these charges.
I try hard to ensure that the stamps offered are properly described but from time to time I do make mistakes. I offer a no quibble refund policy so if you are unhappy for any reason let me know and I will endeavour to resolve the issue with you to your satisfaction.
The price of low value items (less than £1) may seem a little high but this is due to the fact that all listings include Delcampe fees which now adds 30p on all low value items.
Enjoy your collecting.
I can be contacted at:
Alan Catherall
68 Primrose Lane
Shirley Oaks
Croydon
Surrey CR0 8YS
U.K.
DISCOUNT OFFER - TERMS AND CONDITIONS
PLEASE NOTE THAT NO OTHER OFFERS WILL BE ACCEPTED WHILE THIS PROMOTION IS RUNNING.
All listings have been discounted by 20% from Thursday, 23rd May through to midnight Monday, 27th May from their normal prices. The latter will be re-applied on the 28th May.
Free registered postage will be applied on all orders exceeding an invoiced value of £100.
Overseas registered postage will be FREE AND AUTOMATIC on orders over £100.
U.K. Next Day postage will be FREE AND AUTOMATIC on orders over £100.
NOTE: There will be no discount to the invoice as the discount is already applied to each listing.
If in doubt about any of the terms and conditions please contact me to save any confusion or misunderstanding.
POSTAGE CHARGES
The following postal charges are for either single item or multiple purchases which are combined.
U.K. PURCHASES VALUED AT £50 OR MORE MUST BE SHIPPED BY RECORDED DELIVERY.
ALL PURCHASES VALUED AT £100 OR MORE MUST BE SHIPPED BY REGISTERED DELIVERY OR NEXT DAY DELIVERY OR ON AGREEMENT SENT AS MULTIPLE SMALLER SHIPMENTS.
INTERNATIONAL
Standard air mail (Europe and Rest of World): £3.00
Signed for / Insured: £13.00 [for shipments exceeding £60 in value]
Signed for / Insured: £11.00 [for shipments less than £60 in value]
Options for International signed for and tracking services with insurance vary according to availability of shipping services offered by Royal Mail to a particular country and whether a tracking service is available to, for example, a P.O. Box. International signed for and insured services include International 'Tracked and signed'; International 'Tracked' only and International 'Signed' only. All the different options cost about the same. Therefore I select the optimum service to the destination according to availability of service.
U.K.
Second class: £1.10
Second class recorded delivery: £3.00
Special / next day delivery (insured): £9.00 (excluding Saturdays)
Recorded delivery and Next Day delivery services are available in the UK only.